Provider FAQ
Everything you need to know about cleaning with CleanerLink
Once your account is verified and active, you'll see available jobs in your dashboard that match your service area and availability. You choose which jobs to accept.
Yes. You set your own working hours and can update your availability at any time. You only work when it suits you.
Yes, all providers on CleanerLink must have public liability insurance. If you don't have it yet, we can provide guidance on where to find affordable cover specifically for cleaners.
Payments are handled securely through the platform. Your earnings are calculated automatically and paid directly into your bank account on a regular basis.
Yes. There are no registration fees or monthly subscriptions. We only take a service fee from each completed job to cover platform operations and marketing.
You earn a competitive hourly rate for every job you complete. Your exact earnings depend on the job duration and any additional tasks requested. You can see the estimated earnings for every job before you accept it.
Unless the customer has specifically requested and paid for you to bring your own supplies, they are responsible for providing all necessary cleaning products and equipment (vacuum, mop, bucket, etc.).
If you need to cancel a booking, please do so as early as possible through the app. Frequent or short-notice cancellations may affect your provider rating and platform access.
If you can't access the property, try contacting the customer directly through the app. If you still can't gain entry after 15 minutes, follow the 'no-show' procedure in the app to record the attempt.
Ready to start earning?
Join our community of professional cleaners and find local jobs that fit your schedule.